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FAQ Page2016-11-18T21:20:38+02:00
Cancellation policy for New York trip2019-01-29T17:20:22+02:00

If for some reason you can’t make it on the trip, please email us ASAP by simply sending an email to hello@swissphotoclub.com.

The following conditions apply to cancellations and booking changes for the trip:

Up to 90 Days: 20% of the price is held as cancellation

89 – 31 Days: 50% of the price is held as cancellation

30 – 0 Days: 100% of the price is held as cancellation

Tickets are not for resale.

Refund policy – Botswana2018-12-20T12:37:48+02:00

Is there a refund in case I cannot join?

If for any reason you are unable to attend the trip, you can cancel your registration via email (hello@swissphotoclub.com).

Here are the conditions for a refund after booking the trip:

<270 days: 20% handling fee will be deducted 270 - 180 days: 80% of the amount will be withheld 179 - 0 days: 100% of the amount will be retained Tickets can be resold.

Balloon Rides – Can I decide later2018-11-13T12:18:37+02:00

Yes sure, but we do not recommend this. June is a very high season for the region, so if you postpone your decision to last minute, there is a high chance that we might not be able to arrange you to be in the same basket together with the instructor and the rest of the group. However, we will try regardless:)

Balloon rides – What if I’m afraid of heights or get airsick in planes?2018-11-12T16:46:58+02:00

Flying in a high sided balloon basket is not like standing in a roof or a high ladder. You don’t get that vertigo feeling. It is more like the ground is unfolding beneath you and because you are moving with the wind, there is no wind blowing. The basket does not rock or sway so you can’t possibly fall out.

You will not get airsick: The turbulence which usually causes motion sickness is completely absent in a balloon ride, as the balloon proceeds with the airflow. The flight of a balloon is almost too smooth to describe.

Any age limit for balloon rides?2018-11-12T16:52:14+02:00

Children below age of 6 are not accepted in the balloon rides. Because of the height of the basket, they will have difficult time to see anything and enjoy the hot air balloon tour. They may also have difficulties to proceed with the landing process.

Balloon Tour Cancellations2018-11-12T16:40:32+02:00

Balloon tours are depending on weather conditions. Turkish Civil Aviation Authority has a Representation Office in Cappadocia that gives approval of balloon flights if the weather conditions are within limits. This applies to all hot air balloon companies in Cappadocia.

If there is a cancellation made by the Turkish Civil Aviation Authority (due to bad weather conditions), you can choose to be rescheduled to next morning subject to availability or get 100% payment refund.

Refund policy – Namibia2018-11-07T16:50:30+02:00

Is there a refund in case I cannot join?

If for any reason you are unable to attend the trip, you can cancel your registration via email (hello@swissphotoclub.com).

Here are the conditions for a refund after booking the trip:

> 180 days: 20% handling fee will be deducted
179 – 150 days: 80% of the amount will be withheld
149 – 0 days: 100% of the amount will be retained

Tickets can be resold.

Cancellation policy for trips2019-05-16T12:36:25+02:00

If for some reason you can’t make it on the trip, please email us ASAP by simply sending an email to hello@swissphotoclub.com.

The following conditions apply to cancellations and booking changes for the trip:

Up to 90 Days: 20% of the price is held as cancellation

89 – 31 Days: 50% of the price is held as cancellation

30 – 0 Days: 100% of the price is held as cancellation

Tickets are not for resale.

Which languages will the workshops take place?2018-12-16T22:20:54+02:00

Unless otherwise stated in the course description, the group conversations will be in English.

Our instructors are all at least bi-lingual, so we will probably be able to help you in your own language in private, in case of any questions. Please check before registration if you do not feel comfortable in English.

Can I cancel my membership and get a refund?2018-05-28T16:58:42+02:00

You can see the full refund policy for membership here. In summary, you have the right to cancel your membership during the 14 days after the subscription begins, provided that you have not joined any member activities before your refund request.

After this 14 days period or after you join one of the members activities, refund is not possible, but of course you can cancel automatic renewal if you subscribed with your credit card.

Can I transfer my membership to someone else or can someone else join the workshop in my place?2018-05-28T16:54:38+02:00

No, the membership is strictly under your name.

Membership Automatic Renewal Opt-Out2018-05-28T16:52:09+02:00

You can opt-out of automatic renewal of your SPC Membership at any time, prior to the date you are charged for renewal.

Do you offer membership discounts for students?2018-05-28T16:50:10+02:00

Yes, we’re happy to offer 15% discount for students. Make sure to select bank transfer during checkout and then send a copy of your student card to hello@swissphotoclub.com.

What is the required level to join the member workshops2018-05-28T16:48:11+02:00

We recommend intermediate level – those who already took the beginners course and/or already familiar with your camera settings. If you’re a complete beginner, of course you can still become a member and benefit from the price reduction to one of our beginners courses before the workshops.

What are the advantages of becoming a member?2018-05-28T16:47:17+02:00

Free member workshops: At least 2 workshops per month for members only, on a variety of topics that you can join. Practice your photography with our instructors, get direct feedback, meet like minded fellow photography enthusiasts.

15% discount on all regular courses and 50% reduction on all Photo Awards submissions

Partner discounts from major photography retailers in Switzerland. Current list includes LIGHT + BYTE, Manfrotto, Sunsniper, Olympus, Tamron, NiSi, Gitzo and Photo Marlin in Basel. More brands & shops to be added soon.

Are there any requirements to join?2018-07-12T19:43:21+02:00

No. The application is open to everybody who have the passion for photography and learning. This trip is for beginners as well as for pros because we believe that we all have different talents and we can all learn from each other. Even though, a basic knowledge of photography is highly recommended.

Who can apply for the photography trip?2018-07-06T14:31:01+02:00

The application is open to everybody who have the passion for photography and learning. This trip is for beginners as well as for pros because we believe that we all have different talents and we can all learn from each other.

The application process also allows us to put together a heterogeneous group concerning age, gender, nationality, experience, skills and interests, yet homogenous concerning open-mindedness and choice of the nomadic/remote working lifestyle.

If you haven’t applied yet and want to join us in the future, please do so soon. Keep in mind that we plan this trip a long time ahead and chances to get on board AND get better deals are higher if you apply early.

What happens after my application?2018-07-13T18:29:48+02:00

Once we receive your payment, we will get back to you with a short survey or a call to get to know your preferences for language and accommodation. As the trip gets closer, we will keep in touch with you again to confirm the trip, introduce the instructors, update you on the progress and communicate the full program.

What are we looking for in the applications?2018-07-06T14:27:43+02:00

Given the incredible diversity we have among our students, we will try to create a homogenous and at the same time diverse group for our trip.

We will also use the information you provide us to arrange similar profiles stay in the same cabin.

I can’t make it on Friday 3 pm. Is there a way to join later?2018-08-22T16:52:16+02:00

Yes. Even though we highly recommend the city walk though beautiful Grimentz or a refreshment workshop on photography basics on Friday afternoon, the official programme and welcoming will start at 7 pm.

What are the rooms like?2018-08-22T16:51:12+02:00

The chalets are are fully equipped, each including a kitchen, 3 bathrooms, 4 bedrooms, coworking and lounge area, free parking and wifi.

Are there any additional charges?2018-07-06T14:28:09+02:00

No, we have included even the boarding fees to make sure there are no surprise charges.

Normally you should only pay for your dinners at the selected restaurants at our stops, where you can use your credit cards. Plus any other personal expenses of course.

Shared Room: Can I upgrade to private room later or at the trip?2019-08-29T15:18:29+02:00

If you decide to upgrade to private room, the conditions depend on the timing of your decision, pending of course on the availability.

Before the trip: Possible by paying the price difference at the time of your decision (e.g. if you bought an early bird ticket but decided to upgrade during normal prices, you pay the difference at normal prices).

After the trip has started: If you decide to upgrade during check-in, if there is room available, you will have to pay the price difference plus 20% of your original payment as penalty.

Shared room: Can I select who I will stay with?2019-08-29T16:03:08+02:00

For shared rooms, we strongly recommend that you book with somebody you already know and comfortable to share the room with.

If you book a shared room alone, that means you accept to share your room with any other participant regardless of gender or age.

With individual booking of a shared room, your booking can only be confirmed if there is another individual shared room reservation with us. Otherwise, depending on the time and availability, you have the option to upgrade to a private room reservation.

Can I share a room / have my own room?2018-07-13T19:16:59+02:00

Yes, you can either apply for a private room, share it with your partner or friend or directly let us pick a match from the same sex for you. In case we run out of private rooms, we also will select another photography-enthusiast of the same gender for you.

Will there be other people?2018-07-13T19:17:10+02:00